Meet the Team

Marcia Kay Foster:Marcia Kay

Marcia Kay started Creature Comforts in 2001 with the goal of keeping pets as comfortable as possible in their normal stress-free routine in their home. She worked as a veterinary assistant for over 3 years and saw firsthand the stresses they could endure while boarding. She enjoys tending to her clients’ pets and making sure they are treated with love, kindness, and lots of attention. Each one of her charges becomes an extension of her own family, and they are very near and dear to her heart. She helped organize a Red Cross Pet Safety course be provided in 2012, so she is certified in Red Cross Pet Safety and First Aid. She has a genuine connection to the pets she cares for and says, “There couldn’t be a more satisfying job. The love from the pets is unconditional.”



Heather Kalcic:

Heather’s earliest memories of growing up in the country were of stray animals always dumped and added to her home, that was already occupied by  multiple cats and dogs. Throughout her whole first half of life, she was more a cat lover coming from generations of cat lovers before. In college, one single dog stole her heart and was her best friend and daughter for the next 12 years. After she had her son in 2002, she found a new career path working with animals. She states, “I get so much satisfaction befriending and caring for pets, especially the ones overcoming adversity and disabilities.” Heather has 9 furbabies, all rescues and all overlooked. She’s worked for pet care facilities for over 6 years, but now is happy to be caring for pets in their familiar environment. She says, “I’m excited to build positive relationships with more pets and gain their trust on their turf.



Kathy Bynum:


Kathy has been an animal lover her entire life. She has had dogs, cats, rabbits, guinea pigs, birds, and fish as pets over the years. Her parents both grew up on farms, and knew that it was important to learn about animals and animal behavior, so they allowed her to keep and care for pets from a young age. She started helping people with pet and house-sitting duties when she was a kid. She continued doing this even as an adult in her spare time.  She and her husband Mark have rescued several dogs and cats since they have been married. Their pets have been clients of Creature Comforts for three years. She likes that the pets that are served by Creature Comforts get to stay in the comfort of their own homes and their routines stay the same. The animals are more relaxed and happy when things are familiar for them. She is looking forward to helping you and your pets whenever you may need her.


Chanda Williams:

Chanda (pronounced “Shonda”) is a mother of two young children, and she loves spending time with them and her kitty, Tuff.  She is no stranger to caring for animals, having worked as a zookeeper, an employee at the Department of Natural Resources’ Prairie State Park, and at National Audubon Society’s Wildcat Glades here in Joplin, Missouri. Her job brought her in contact with native species of animals, giving her the opportunity to educate young minds and care for snakes, lizards, spiders, ferrets, and rabbits, as well as those animals that would not be pets – bison and elk!  She looks forward to caring for your dogs and cats, and other pets as well.

 Laurel Stebbins: 

Animals are a major part of Laurel’s life. While she is a teacher in the Kansas area, she has rescued, fostered, and nursed well over 100 pets the past three years from the Joplin Humane Society along with those that are brought to her when found by people who know her large heart and affinity for helping those who are lost and broken. She was awarded the Foster Parent of the year at the Joplin Humane Society’s 2017 Furball. She offered to help us with our overload this summer, and we could not be more delighted to have her join us! She has already agreed to stay and help weekends and holidays as often as she can once she goes back to teaching the middle of August. Lauren is very knowledgeable about the varying temperaments of animals, their signals, and how special they all are, especially to their 2-legged companions – US!  Thanks, Laurel. We would love reviews for Laurel to be posted to our Testimonial page


Cyndi Cogbill:cogbill_fb_img_1456544651406

Animals have always been a part of Cyndi’s life. As a child, she brought home several animals until her parents finally let her have a cat. From that first cat, she has had all kinds of critters from dogs, to guinea pigs, rabbits, horses, and chickens. One of her first jobs was working for a registered American Kennel Club kennel where she groomed, fed, exercised, and trained dogs. Cyndi worked for 25 years as a naturalist, first at Missouri Department of Natural Resources and then at the Missouri Department of Conservation caring for animals – reptiles, amphibians, and fish, and educating the public about them.


Margo Grills:

Margo has been working for Creature Comforts off and on since she was 17 years old. She is a caring, compassionate pet lover and has grown up with four cats in the home and, now has her own cat friend, Babs. She has a gift of being a person cats are drawn to, and even our shyest kitties are known to come out for her and be totally at ease. She has walked dogs both large and small, and gives them all the attention they could want. She is a blessing to our team when we are at our most busiest times and can help care for our clients’ pets.

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